Podcast Episode 106
Customer Journey Engine: Building an AI-Orchestrated Path to More Conversions and Repeat Sales
April 27, 20269 min
A low-friction approach to mapping real customer journeys, prioritizing the touchpoints where personalization or automation can move the needle, and testing a three-week customer journey engine without a full data team.
Episode preview
Canonical platform link: https://podcasts.apple.com/us/podcast/customer-journey-engine-building-an-ai-orchestrated/id1854171183?i=1000763613801
Show notes & resources
This episode includes a startup-ready operating system: signal definitions, implementation sequence, and a lightweight pilot plan that can be tested in under 30 days.
- - Signal map template aligned to Customer Journey Engine: Building an AI-Orchestrated Path to More Conversions and Repeat Sales
- - Pilot KPI tracker (roles, milestones, and owner accountability)
- - Implementation checklist for week 1 and week 2
- - Follow-up prompts for Lyric, Nova, Stryker, and Pulse