Remove your social display data

1. Send your request

Email info@apex.blue with the subject “Social display data deletion.” Include the business or client workspace name, its Facebook or Instagram profile address, and whether you want particular posts removed or the entire social display deleted. For a particular post, include its link when available.

Do not send passwords, access tokens, browser cookies, or identity documents with your request.

2. Confirm the records to remove

We may ask you to confirm that you manage the business or are authorized to request removal. We will identify the relevant records and contact you if more information is needed. A request for one client does not remove another client’s content.

3. Receive confirmation

We will confirm when the requested records have been removed from the active service, or explain any information we must retain for a legal or security obligation. Deleting an entire display also removes its saved posts, cached images, source profiles, design settings, and any stored account connection. Ask us to stop further fetching for that display as part of the same request.

Removing a Facebook connection

If you previously connected Facebook, you can also remove Apex Blue Social Displays from your Facebook Business Integrations settings. Revoking access and deleting saved display content are separate actions; email us to request removal of content already stored by Apex Blue.

Your original posts

Removing data from Apex Blue does not delete posts from Facebook or Instagram. Manage the originals on their respective platforms. Copies independently saved by visitors or other services are outside Apex Blue’s control.

Read the Social Displays privacy notice for more about how your information is used.